Resolution is optimized for your viewing experience. When selected, videos stream at full resolution. When viewing the camera grid, resolution is adjusted to improve page speed and to optimize bandwidth.
Quickly Build Custom Views
Customize your viewing experience by easily adding or removing specific cameras from your Live View grid using multi-select, bulk actions.
Responsive Camera Grid
Previously, MyDTT allowed users to view 6 cameras per page. Now, a user can adjust their browser window to display additional camera views on one page.
Change your account email address from the My Account section.
Store Location Names
Store locations can be uniquely named/labelled (i.e. “Brand 123” can include a label such as “Main St. Dallas Store”); this is available within Live View, RISA/RISA+, and SmartAudit Dashboard Ranks.
SmartAudit™ Dashboard
Actions Taken section includes more detail.
SmartAudits™ can be search based on Incident or Violation type.
RISA/RISAPLUS
The Remote Incident Support Archiving feature has been moved from Loss Prevention/Case Management to the homepage.
The CloudQuery™
Dashboard now includes charts/graphs relating to preset filters for transactions and receipts.
2.8.1
Bookmarking
Similar to bookmarking on web browsers, this feature can be used throughout the site to save frequently visited pages for easy access.
Last Pages Viewed
The last 15 pages viewed within the last 24 hours on the portal are featured on the homepage.
2.8
CloudQuery Launch
Latest updated to Enterprise Query tool allowing for enterprise-wide POS search tied to video.
Completed integrations include Aloha, MICROS, Radiant, SICOM, Xpient.
Off-Site Storage PLUS Launch
90 day storage option made live.
Investigation Sharing
Provide access to investigations (including video or files) to non-MyDTT users.
RISAPLUS Launch
View incident videos directly in MyDTT™ via all platforms.
MyDTT™ Log In
Login now possible using email address versus username.
VPN Access
Username and password created for VPN is now the same as the username/password used to access MyDTT.
2.7.8
Multi-Camera Playback
View multiple playback streams simultaneously from your Internet Explorer web browser.
Inactivity Auto-Logout
Your account will be logged out automatically for safety after the specified length of time configured under "My Account".
2.7.7
SmartLinks
Click on SmartAudit snapshots to view corresponding video footage.
Time Zone Updates
All notifications (SCREAM, Support Tickets, VSM Alerts) now appear in your preferred time zone.
2.7.6
Login Usage Reporting
Monitor who is logging in to MyDTT and when. Reports are available for download.
Bandwidth Usage & Reporting
Bar graph indicates how much bandwidth is being used at the store and at what level of performance. Information is available for download.
Team + Custom Report Auto Sync New Locations
Automatically sync new locations to specific teams or custom reports.
Enterprise Query Reporting Group Filtering
Teams marked as a Reporting Group can be used within enterprise query searches for easier data retrieval.
2.7.5
Enterprise Query Custom Reports
Create custom reports based on specific exceptions/locations.
2.7.2
Mac Playback
View live & recorded video on this device.
2.7.1
Android Playback
View recorded video on these devices.
SCREAM™ Tool Launch
Customer feedback tool made live.
2.7
iOS & Android Playback
View cameras live on these devices.
Mac Alternate Playback
View cameras live on these devices.
2.6
Streaming Video Resource Limiter
Management feature that allows DTIQ to remotely throttle the maximum number of streaming video connections for bandwidth preservation.
2.5.1
SmartAudit Video Search
Recorded Video page now accessible directly from the SmartAudit homepage.
2.5
SCREAM™ Tool (Beta) Launch
Customer feedback tool in test at various stores across the country.
New UI Layout
Addition of a new UI framework for a friendlier look and feel.
2.4.1
SmartAudit™ Dashboard
SmartAudit™ information now aggregated into easily viewable dashboard.
2.4
Reporting Groups
Teams may now be marked as a Reporting Group. This feature allows automatic selection on search forms of included locations for easier data retrieval.
Custom Quick Link Management
Each user may now create their own custom set of "Quick Links" for use in searching data in Enterprise Query.
Auto Rotate - Live View
Pages can be set to auto rotate (at 30, 60, and 90 second intervals) so that you can view multiple cameras over a short period of time.
Audit Follow Up
Allows addition of follow up action items tagged to each Audit for easier management of your internal responses.
Improved Audit Search
Addition of search items including score operations and follow up action searches.
Support Ticket CC
Add additional email recipients for all email communication with Support Tickets.
2.3.2
VSM Alerts (Monitoring System Health)
Setup alerts that will notify you if anything changes with your system health.
SMS Support - Two Factor Authentication
Request an SMS (text) message instead of phone call when using the Two Factor system.
Incidents - Case Management
Area for users to upload information about incidents that take place in the store.
VSM Trend Graphs
Graphs showing the trended status of their DVR's system health.
2.3.1
Support Tickets Expansion
Ability to view call-in tickets on MyDTT (in addition to tickets created on the site).
Survey Integration
Support tickets will email out a user-satisfaction survey for each closed ticket. These results are now viewable in the Support Tickets area.
Two Factor Authentication
Require a call to your cellphone whenever you login (or an authorized user tries to access your account).
2.3
Live View Updates
Full screen and audio options made available.
VSM Enhancements
Upgraded software (version 3) to improve accuracy of information sent from DVR to MyDTT.
2.2
Access Control Updates
New options created more permissions for teams (i.e. higher level of control).
Help Section Update
Refresh of Help Section to include instruction for new features.
2.1
Recorded Video Search
Allows playback of past recorded video by specifying a given date, time and camera.
2.0
DVR Recording Added to System Health
Identify what, if any, cameras are not recording in the system.
Case Management
Loss Prevention tool for customers to build and track their own investigative activities.
RISA Online
RISA requests can be submitted directly from MyDTT and videos made available directly on the site for download.
